Shipping & Returns Made Simple

We want your shopping experience to be as smooth and enjoyable as possible. Here is everything you need to know about shipping and returns at Simply Jos & Steph.

Processing Times

Orders are typically processed within 1–3 business days of being placed. During peak seasons or promotional periods, processing may take a little longer — but we always do our best to get your order on its way quickly.

Shipping Timeframes

Standard shipping typically takes 5–10 business days after your order has been processed. Expedited shipping options may be available at checkout. You will receive a tracking number by email as soon as your order ships so you can follow its journey to your door.

Return Eligibility

We want you to love every piece you receive. If something is not quite right, we accept returns within 14 days of delivery on unworn, unwashed items with original tags attached. Sale items and intimates are final sale and cannot be returned.

How to Start a Return

Starting a return is easy. Simply reach out to us at simplyjosandsteph@gmail.com or call us at 845-464-1734 with your order number and reason for return. Our team will guide you through the next steps with care and without hassle.

Thank you for trusting Simply Jos & Steph with your family's style. We appreciate every order and every customer.