Shipping policy

📦 Shipping Policy

Thank you for shopping with Simply Jos & Steph! We’re committed to delivering your order as quickly and smoothly as possible.

🕒 Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed on weekends or holidays.

🚚 Shipping Timeframes

  • Delivery times vary depending on product availability, warehouse location, and your shipping address.

  • Some items may ship from our U.S. warehouse, while others may ship from international warehouses, including Asia.

Estimated Delivery: Most orders arrive within 7–20 business days from the date of processing.

Please note that delivery may take longer during high-demand periods, holidays, or due to customs delays.

💵 Shipping Costs

  • Shipping fees are calculated at checkout based on the product and destination.

  • Free shipping is available on select items and promotions, as indicated on the product page.

🔄 Multiple Packages

  • If your order contains multiple items, they may be shipped separately based on availability and warehouse location. You will receive a tracking number for each shipment, if applicable.

📦 Order Tracking

  • Once your order ships, a confirmation email with tracking information will be sent to you.

  • Tracking may take a few days to update depending on the carrier and origin of the package.

📬 Delayed or Missing Orders

If your order hasn’t arrived within the expected delivery timeframe, please contact us at info@simplyjosandsteph,com. We’ll gladly assist in tracking your shipment and ensuring it reaches you.